10 Essential Questions to ask before hiring an Exterior Painter
Hiring an exterior painter is a significant investment. Unlike interior work, exterior paint has to withstand the elements, so the quality of the prep work and materials is just as important as the aesthetic finish.
To ensure you get a durable, high-quality result, here are the top 10 critical questions you should ask every exterior painter.
The Vetting Phase (Credibility & Trust)
Can you provide current proof of both general liability and workers' compensation insurance?
Why ask this: If a worker falls off a ladder or your property is damaged, you could be held liable if the contractor isn't properly insured. Never hire an uninsured interior painter.
Who will be the dedicated project manager, and how will they communicate with me?
Why ask this: You should have a single point of contact. Knowing there is an accountable supervisor increases the likelihood that the scope of work is followed.
Do you offer a warranty on your workmanship, what does it specifically cover, and for how long?
Why ask this: The standard industry warranty is often 2 years on labor and workmanship (e.g., paint peeling due to improper prep). This is not a warranty against normal wear and tear.
Can you provide a list of local references?
Why ask this: A reputable painter should have a list of recent clients you can call. Ask for a reference from a job done three or four years ago. This allows you to see how their work actually holds up against the weather over time.
What is your specific process for the final walkthrough and resolving "punch list" items before final payment?
Why ask this: It’s important to ensure they have a formal walkthrough or acceptance process before handing over the final check. You need to know their process for marking imperfections (using blue tape is common) and their timeline for fixing those "punch list" items (missed spots, drips on trim, uneven coverage).
The Scope & Process Phase (Avoiding Mistakes)
What does your surface preparation process look like?
Why ask this: Exterior painting is roughly 80% preparation and 20% painting. They should mention power washing, scraping off loose paint, sanding, and priming bare wood. If they plan to "just start painting," the finish will likely peel within a year.
What specific brand and line of paint will you use?
Why ask this: Not all paints are created equal. Even within a top brand like Sherwin-Williams or Benjamin Moore, there are "contractor grade" (cheaper) and "premium" (durable) lines. High-quality exterior paint resists UV rays and moisture much better, extending the life of the job by several years.
How do you handle "surprises" or wood rot?
Why ask this: Once a painter starts scraping, they might find rotted siding or trim that wasn't visible during the estimate.You need to know if they can replace the wood themselves or if you’ll need to hire a separate carpenter before they can continue.
The Logistics & Project Phase (Ensuring Accuracy)
What is your plan for protecting my landscaping?
Why ask this: Paint drips on expensive shrubs or overspray on your driveway can be a nightmare. Ask if they use drop cloths, plastic sheeting, and how they secure ladders to avoid crushing flower beds.
What is the payment schedule?
Why ask this: A red flag is a contractor who asks for 100% of the money upfront. Usually, a deposit is required to finalize and hold the start date, with the final balance paid only when the job is completed and you are satisfied.
Have more questions or ready to set up an estimate appointment?
Text or call David: 512-952-9427
